Tuesday, July 10, 2007

Eliminating trialware

Dell on Tuesday became the first big computer maker to try to address customer frustration and anger over “trialware” – the often superfluous and frequently unwanted software that comes pre-installed on most PCs. (Financial Times)

You mean the first big computer maker other than Apple? There are usually a couple trials on a new Mac, like Microsoft Office or iWork, but it's not the mess that the common PC buyer has to put up with. It seems at least one Windows PC maker is waking up to the fact that the out-of-the-box experience matters.

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